Natalie Greaves
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Natalie Greaves mentioned life as a paramedic could be a “rollercoaster”

For eight weeks, BBC One collection Ambulance has shone a light-weight on the day-to-day work of West Midlands Ambulance Service. Right here, among the present’s most recognisable faces discuss life on the entrance line.

“You might be delivering a child one minute and attempting to begin somebody’s coronary heart the following,” says paramedic Natalie Greaves.

“You by no means get two days the identical which is why I really like the job a lot.

“You’ll be able to go dwelling pondering ‘I do not know whether or not I can do that’ whenever you see one thing upsetting, however then the following job could also be totally different and you’ve got anyone saying ‘the place would they be with out you?'”

Mrs Greaves, from Stourbridge, retrained as a paramedic aged 34, having labored in care.

Her personal expertise of the ambulance service, which cared for her disabled daughter Jessica, prompted the profession change.

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Natalie helped ship child George in notably emotional scenes in episode one

Now 39, the mother-of-three mentioned she was impressed by the therapy of her “barely respiratory” daughter to “give one thing again”.

She proved an instantaneous hit from the primary episode, the place viewers watched as she helped ship child George throughout a very tough beginning.

However some jobs might be extra upsetting, Mrs Greaves mentioned.

“You see a lot disappointment in our job.”

She remembers one in all her hardest jobs: responding to a name of a 17-year-old lady who went into cardiac arrest and later died.

“[Her] mom thought she had simply obtained a chilly,” she says. “Inside an hour her world had modified.

“I’ve obtained a 17-year-old myself and I bear in mind pondering, how can one minute you might have your little one getting up for faculty and the following they are not getting up anymore?

“I discovered that onerous.

“It is arduous to course of lives completely destroyed in a matter of minutes, and I’ll by no means get used to that.

“You learn to cope with it, but it surely’s not one thing you get used to or hardened to, as a result of if that turns into the case, it is time to not be a paramedic.”


‘Not constructed for regular jobs’

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Darren Neeld mentioned the present has opened individuals’s eyes to the work of the ambulance service

“Final Christmas Eve I went to a horrible job,” mentioned Darren Neeld.

He was referred to as out to a 29-year-old lady.

“We turned as much as her and he or she appeared useless, she was freezing and had stopped taking her insulin,” he mentioned.

The affected person had gone right into a situation referred to as diabetic ketoacidosis. She later died, leaving 4 kids.

“It actually hit dwelling.”

Previously within the RAF, Mr Neeld, 31, needed to affix the ambulance service as he was “by no means constructed for regular jobs”.

He spoke to workers on the ambulance station in Solihull, near the place he used to dwell, earlier than signing as much as a course at Staffordshire College and qualifying in 2015.

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Darren having fun with a bacon sandwich whereas out within the West Midlands

The job might be “daunting”, he admitted, however mentioned the present has opened up the general public’s eyes to the work paramedics do.

“Folks all the time say they do not realise how a lot we cope with. It is beginning to convey [it] dwelling, we do not simply flip up, put individuals within the ambulance and go.

“It isn’t nearly going to hospital, it is about getting the correct look after the correct sufferers.

“It isn’t a simple job and sadly if you cannot do something you’re the ones which have to interrupt the information to a household, so it may be upsetting, particularly when you must inform a household nothing might be finished,” he added.

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West Midlands Ambulance Service

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The headquarters of West Midlands Ambulance Service, in Brierley Hill


‘Serving to is a privilege’

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Mick Johnson mentioned there’s extra to the job than patching individuals up and taking them to hospital

Mick Johnson, 72, had a comparatively late begin, becoming a member of the ambulance service 23 years in the past, however describes it because the “finest job I’ve ever had”.

A lot so, in truth, he returned to work part-time after retiring eight years in the past.

The job is far more than patching individuals up or taking them to hospital, he mentioned.

“Some individuals, that is all they want – a cup of tea, a little bit of firm, they’re on their very own the remainder of the time,” he mentioned.

And relatively than be a barrier, his age helps play an element in his ease with sufferers and family, who “are inclined to hearken to me extra”.

“The fantastic thing about the job is that day by day is totally different, each job is totally different,” he mentioned.

However above all, having the ability to assist others, he added, is a “privilege”.

The ultimate episode of the second collection of Ambulance airs on BBC One on Thursday 12 October at 21:00 BST and is available on iPlayer.